Frequently Asked Questions
Overview
When providing a rustic yet refined experience for our clients during a wedding or special event, here are some of the questions that may be asked. Please note the owners of Creekside Ranch want to make each and every client’s event as special and memorable in a unique way. Accordingly, the owners are open to evaluate unique circumstances and jointly find workable solutions where appropriate.
How many people can the location accommodate?
The arena can accommodate up to 250 seated guests. The horse barn is available for the ceremony, reception, etc.
​
Can I hold my ceremony here too? Is there any additional charge?
The property has many beautiful locations for the ceremony to be held at no additional charge.
​
Are there changing areas for the bride and groom?
Yes, there is an apartment in the horse barn as well as a lounge in the arena. For a separate charge, the ground floor of the main house can be leased and used by the bride or groom as changing and / or welcoming areas prior to the ceremony.
​
How long will I have use of the event spaces I reserve?
You will have use of the arena and horse barn the day of the event. If needed, access will be provided to the client a day or so before the event, to prepare the venue. We are willing to work with the Wedding party and Vendors, as appropriate.
​
What is the policy on decorations?
Decorations may not be hung with wires, nails or screws in the arena, horse barn or main house which will damage them. All decorations must be removed without damaging any of the facilities. All decorations must be approved by the owners and must be removed the morning after the event.
Note: The use of birdseed and blowing bubbles is permitted only outside for wedding and reception farewells. Rice, confetti, balloons, glitter, pyrotechnics, and sparklers are not permitted inside or outside the facility.
​
Can I use real candles?
All candles must be flameless
​
Do you have an in-house caterer or a list of "External Preferred" caterers?
We have a list of vendors (including caterers) who have stated they would be willing to support weddings or private events at the venue. We ask clients to complete their due diligence when making a vendor selection. The owners do not have a “Preferred” list of who they would recommend to a client. The owner reserves the right to interview a vendor, and if appropriate, ask the client to make another selection.
If I hire my own caterer are kitchen facilities available for them?
We have kitchens in both the arena and horse barn which are available for use by a Caterer. In limited situations, depending on the size of the wedding party the large kitchen in the main house can be leased by the client for an additional fee.
​
Our tables, linens, chairs, plates, etc. provided?
The venue has tables and chairs to seat up to 100 guests. Any additional chairs and tables as well as all other services must be provided by you or an outside vendor.
​
Can I bring my own alcohol, beer or champagne? Can I bring other alcohol?
All liquor must be served by an Insured Licensed Bartender. The bar closes a half hour before the music ends. All alcoholic beverages will be removed and placed in a secure location for removal from the premises. Alcohol may not be served to minors. Illegal substances are not allowed at any time on the premises. Drunken and or violent disturbances are prohibited and individuals will be subject to immediate removal from the premises with possible termination of event without refund. No red wine is permitted in the horse barn.
​
Are there restrictions on what kind of music I can play or a time by which the music must end? Can the venue accommodate a DJ or live band?
We have no restrictions on what type of music you can play. We can accommodate a DJ or live band. All music must end by 10:00 PM on weekdays and 12:00 PM on weekends.
​
Is there parking on site? Is there shuttle or trolley service available to and from the venue?
We have parking to accommodate up to 300 cars. There are vendors which provide shuttle service between the venue and the hotels in the local area.
​
How many restrooms are there?
Every client will be required to rent toilet trailers or portable units for their venue. There are restrooms in the arena and horse barn, which would be available for the wedding party and the venue staff. These restrooms would not be available for the guests. The horse barn can be incorporated as well into the event.
​
Is smoking permitted?
The Creekside Ranch is a non-smoking venue.
​
​
Does the Venue have liability insurance?
You will be required to have liability insurance. Clients shall maintain Commercial General Liability Insurance in an amount not less than 1,000,000 Combined Single limits for Bodily Injury and Property Damage. Such insurance shall name The Creekside Ranch and PDC Retreat LLC as additional insured and a certificate of insurance with an endorsement must be provided 60 days prior to the event. External vendors must show proof of liability insurance as well.
​
How much is the deposit, when is it due, and is it refundable?
The initial nonrefundable deposit is 50% of the total anticipated fees. This payment serves to hold the venue for a specific date of the event or wedding and is payable at the time of the contract is signed. A separate $500.00 refundable security deposit will be returnable to the client up to two weeks after the event has been held once property has been inspected for any potential damage of the event or wedding.
​
What’s the cancellation policy?
In the event of a cancellation of a special event or wedding, all payments made to date are non-refundable and all outstanding payments will be due immediately. We understand that sometimes it is necessary to change or cancel a reservation. All cancellation or reservation changes must be made in writing. We cannot refund any advance payment of a canceled reservation unless the venue is re-rented for the entire period. We will make every effort to rebook the property; however, if it is not re-booked, the client forfeits all moneys paid. Any assistance rebooking the property through leads or referrals would be greatly appreciated.
​